Terms & Conditions

Availability

To maintain our high standards we can only breed a limited number of each species, each year and these are all sold on a first come, first served basis. However, we start to take orders for the most popular breeds in January and usually have a pre-order list in place. This does not always guarantee availability but your details will be put in our orderbook and you will be contacted as soon as they are available. Depending on the breed and/or quantity, a non refundable deposit may be required. 

Live Birds

We recommend collecting birds directly from our farm wherever possible. It will give you a chance to see the birds in full health, in there natural environment and if stock allows, you will be able to pick your own. 

If collection is not possible we do offer delivery by several couriers within the North & South of Ireland

All birds are fully inspected before going to there new homes. If there is any reason to doubt they are in anything but full health they will not be sold and we are extremely strict with this policy. There are no replacements or refunds for live birds. Depending on the age or time of year they will be wormed or if due to be wormed you will be made aware of this. 

Hatching Eggs

As eggs are a natural product that we have little control over, we can not guarantee fertility with any eggs, whether posted or collected. 

We have been very generous with customers in the past but feel this has been taken advantage of. Once the eggs leave our hands we can not be held responsible for fertility or hatch rates. As eggs are perishable, we do not allow returns, supply replacements or process refunds. We don't sell eggs until we know the birds are producing fertile eggs but if you dont want to take the chance on the eggs, please order chicks. 

We do guarantee a safe arrival for all of our eggs if posted. We have sent 1000s of eggs through the post and reported breakages are still in single figures but if this unfortunately happens a refund can be arranged. A photo must be sent of the broken egg within 24hours of delivery with the 'alexs birds' logo showing. A refund will be processed to cover the cost of the damaged egg/eggs within 48 hours. 

From experience of buying many eggs through the postal system over the years and without going into too much detail, there is one main fact we have realised. If the airspace becomes fully detached and disperses into tiny bubbles during transit, they will not develop under any circumstances. Candling whilst tilting the eggs on arrival will give you a realistic figure to what is suitable for incubation.

Pricing

As well as ourselves, there is only one other person we know of in Northern Ireland who has a legitimate business in this sector. Our electricity and feed costs are substantial and are continually rising but we always try to price items and stock as realistic as possible. This will depend on many factors, age and quality for example. We reserve the right to raise or lower prices throughout the season to coincide with availability or demand. 

Payments

Payments can be made via Bank Transfer, Paypal, Revolut, Cash through the post or on collection

Copyright

All photos on this website are property of 'Alexs Birds' The information has all be typed personally first hand from experience in this industry. Neither should be reused or copied without permission from the owners. 

We have done are best to describe all products on our website, although there may be minor variations as products are made to order. The information given regarding the breeds we keep is from our own personal experience of keeping them.